A recently released survey details the best places to buy a new or used car in the UK and Republic of Ireland, thanks to the combined efforts of Auto Express, Driver Power and data analysts Statista.
Polling customers and peer-to-peer recommendations from over 20,000 nationwide dealerships and industry experts, the list ranks the top 1000 based on marks received for their advice, price, offer and overall customer satisfaction.
Titled The Best Car Dealers 2017, polling occurred between September 2016 and January of this year. With over 16,000 car dealerships spread across the UK and Republic or Ireland, this was a project of some magnitude but one that will prove invaluable to existing and prospective car owners.
Thomas Clark, from Statista, explained the importance of the data:
“This ranking serves as a beacon for consumers who want to quickly find out where they can expect the best advice and service while looking for a car. The new ranking pays tribute to the fact that getting the best deal for your personal or professional transportation has become a lot more complex in recent years: once upon a time it was about a single-act purchase. Dealers are now expected to help consumers in every step of the car purchase process. Forward-looking car dealers understand the changing trends – and service their clients accordingly.”
Those participating in the survey were asked to score the dealers based on previous experiences. They had to take into account how they were treated by salespeople, if there was scope to negotiate on price, the level of after-sales service provided to them and how likely it would be for them to recommend the dealership to a family or friend.
Three dealerships shared the top spot in the survey. Boongate Kia in Peterborough, Cambs, JT Hughes, a Honda dealership in Telford, Shropshire and Twells Vauxhall, a family owned dealership in Lincolnshire. To view the full list, click here.